I have been a season pass holder for three years now and I AM UPSET/ DISAPPOINTED AND ANGRY with the customer service.It is impossible to be able to speak to someone regarding my questions and issues.
I DO NOT want to do it online I want to SPEAK to a person directly. I do NOT want to wait 48 hours for a response. I just spent 20 minutes listening to options and pressing buttons to then be told to go online each time. I am canceling my membership as of now but I can't even do that since the site is unable to find my membership card number or email connected to my membership.
They do charge me every month though and send me alerts very often.Funny how that works huh.
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