A few people and I decided to take a trip to Six Flags on August 8, 2010. Once we had our tickets scan a friend of mine needed her bag checked while she gathered all the children together.
I did a favor my taking the bag up to the table where the guy was searching. This lady from no where accuse me of cutting in front of her and she aggressively shoved and cursed at me right in front of the security guard. Once I defended myself by asking her not to shove me while at the same time using profanity as well.The security guard points me out and tells me to leave. Now remind you that I never made it passed the bag check area.
Not only did he not kick this other lady out that initially started the argument, but he refuse to refund my money as well. I don't think that it's ethically for Six Flags Great America in Gurnee, IL to keep my money if I didn't have a chance to enter the park. Honestly, they stole my money for parking and for tickets because I wasn't in the park for no more than 2 minutes.
I drove 2 hours to Great America just to park for 10 minutes then leave. All I ask for is a refund and they won't give it to me.
Review about: Six Flags Customer Care.
Monetary Loss: $160.