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Summary of Six Flags Customer Service Calls

302 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
01:51 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Six Flags to Ask about:

Payments and Charges:

  • “Update payment information”
  • “Billed twice”
  • “Payment”

Cancellation:

  • “Need to cancel account”
  • “Canceled acct and still charging”
  • “IM FRUSTRATED IVE BEEN TRYING TO CANCEL MY ACCOUNT FOR AN HOUR WITH NO AVAIL”

Cards:

  • “Lost membership card”
  • “Change my debit card number”

Refund:

  • “I have not received my refund”
  • “Refund”

Account:

  • “Upgrade account”
  • “Account info”
  • “Season Pass entered wrong account”

Staff:

  • “Customer service”

Other:

  • “Cuz”
  • “Is it free bring your friends day today”
  • “Ticket information”

About Six Flags

Top 5 Six Flags Products

Facility, Dining Facility, Website

Top 5 Likes about Six Flags

Roller coaster, Water park, Roller coasters, Lessor crowd on the semi private day, Hurrican harbor childrens pool

Top 5 Dislikes about Six Flags

Expensive drinks, Useless management, Unclear price sign for drinks, Trash everywhere, Too slow to order food and poor customer service

Summary

Six Flags is a chain of theme parks located in different American states. Each park has different sections including water parks, family sections, themed areas for children and a variety of other entertainments. Besides, Six Flags offers various rides and roller coasters. Here both parents and children can find special occupations and leisure activities. Daily tickets and season passes that can be ordered online with the help of official site booking system. In addition to daily tickets visitors can buy season passes. The company accepts American Express, MasterCard, Visa, and Discover.

Six Flags reviews and complaints

Six Flags is ranked 9 out of 46 in Theme Parks category

Area Served

USA

Payment Methods

VISA

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Six Flags Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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